Frequently Asked Questions
HOW TO PREPARE FOR A CONSULTATION?
After receiving your contact information within 1-4 business days a representative will set up a consultation with you to cater to your needs for personalized packaging. Consultations are available via Phone call/video call. In persons consultations are available upon request.When preparing for your consultation have the forum contact questions in mind.
HOW MUCH DOES THIS COST?
We do not offer preset packages. We offer al la carte pricing to fit a variety of needs. The main reason why the majority of our clients choose us as their photographer is because of our creativity that comes with every session in creating unique unforgettable images that cannot be compared to anyone. Our prices at the same time more than reasonable since we believe that it should be affordable for most people..
DO YOU SERVICE CLIENTS LOCATED OUTSIDE OF THE DALLAS, TX AREA?
Yes, we do! If you are located beyond a 30-mile radius, a travel fee will apply. We are honored when clients choose us for their needs regardless of the distance.
DO YOU SHOOT IN THE STUDIO OR OUTDOORS?
We Specialize in Natural light being outdoors. Indoor Photography is also available upon request.
HOW FAR IN ADVANCE SHOULD I BOOK?
As soon as possible to ensure you can book your desired date. Sessions are typically booked 4 to 6 weeks in advance. To secure your date, Deposit payment of 50% (Non- Refundable) session fee is required at least 2 weeks in advance. Dates are first-come, first-serve and cannot be guaranteed until session payment is received. Flexible payment plans are available.
IF WE CANCEL OUR SESSION WILL I RECEIVE MY DEPOSIT BACK?
In case you cancel you will not receive your deposit back. This covers any loss in the form of lost bookings and eventual cost already arisen before the actual session. However, we understand that unforeseen events can happen, so we try to work on alternatives if possible – e.g. find a new date for a session
Please Hear us when we say all deposits are NON- REFUNDABLE. Cancellation up to 48 hours before the shoot time we will wavier the $25 rescheduling Fee. Cancellation within 48 hours you will be given an option to reschedule with a rescheduling fee of $25 to the soonest available date.
WHAT HAPPENS IF THEIR IS BAD WEATHER?
Usually within 24 hours of your session, we will make a decision on how to proceed given weather forecasts are uncertain. If there are high winds or a 60% or more chance of precipitation, your session will be rescheduled for the next soonest available date, Otherwise, we will proceed as planned.
WILL I BE CHARGED FOR TIME DURING MY SESSION?
All session include changing time within your session booked. If you know you will take time changing into your looks, feel free to book a longer session time to make sure you get the full amount of time to shoot, we understand the struggle of changing looks.
We understand traffic may occur the day of your session ,We do have a 15 min wait policy. If you can’t make it in time we charge a rescheduling fee of $25 to reserve another day.
WHAT PAYMENT METHODS DO WE ACCEPT?
We accept Visa Credit Card + Cash being our preferred method. We also accept Paypal only because we love you.